Someone recently mentioned this to me, and it's a good one. Basically, you're reviewing some work for a project, and it's cool, but not quite what you were hoping. Not because they're bad ideas per se, but they're not quite right for the problem you're trying to solve. So, here are a few practical tips to navigate this without pissing anyone off or feeling like you're out of order. (And by the way, if you do piss someone off, consider this more of a "they" problem than a "you" problem!) First, keep reminding people of the problem. This sounds obvious, but it needs saying. Your role as a strategist isn't to decide if an idea is good, it's to decide if it solves a problem. Which means you need a clear definition of it, and that becomes the thing everyone is held accountable for. For example, problems might include things like:
You're not saying what the communications should look like. But you are reminding everyone of what it should do. And if an idea isn't doing the job... then you have more ammo to challenge it. Second, know if you have a bunch of executions, or a campaign. Sometimes you end up with a load of ideas but no connective thread to them. I get it, it happens, everyone gets excited, and everything becomes a smörgåsbord of "just a bit of fun". One useful way to keep things simpler is to simply ask the question. What is the connective thread for all this work? And here's the thing, it shouldn't even be complicated, it's a simple line that captures the essence of everything else. For example:
If you keep reminding people of what the connective thread is, this helps everyone filter which work works best. Third, consider if it’s too early for some ideas to go live. I sometimes say this as a joke, but i mean it: "Is this a year 2 idea?" Because it's easy for us to get so used to an idea and introduce variations of it before it's ready. When in fact, System1 research shows that ads don't even wear out, they barely wear in. So refreshing a very simple and consistent thought is where it's at. It's why when you look at the McDonald's body of work, it's all remarkably landing similar points over and over. Or why Channel4 had to do "We're the superhumans" well, before introducing thoughts like "Considering What?". On paper, these could be different lines for the same campaign. But in practice, each of them is a campaign idea with executional variations in its own right. It's how you sweat a core thought for all it's got, and it's how you stand out and build memory structures. Whatever you do, remember this. You’re not fighting with creatives. You’re just helping shape the work based on different criteria. They're coming at it from a point of view of novelty, craft, freshness. You're coming at it from a point of view of objectives, associations, consistency. These are all dimensions of what a good campaign is, which makes us all creative product managers. We just manage it from slightly different points of view.
|
Helping savvy strategists swim upstream.
Hey friend – Rob here. This is the last newsletter of the year, and goodness me what a year it's been. I was made redundant. I started a business. I lost my mother. I had my best year ever in terms of cash and confidence building. Ebbs and flows, eh? I hope you have a chance to take a break, genuinely turn off those notifications, and sleep in if you feel like it. I bring below 3x articles i wrote recently, and an event we're running in January. See you in 2025, and thanks for supporting...
Hey friend – Rob here. Here's what's been swimming around our brains lately: Synthesis-as-a-Service 5 things i’ve learned from Theophilus Wells IV The question i ask whenever i open a book [Bonus!] Social strategy, deconstructed Grab a cup of caramel tea, and let's get into it. Synthesis-as-a-Service And why it may be an underrated use case for hiring independent strategists. 5 things i’ve learned from Theophilus Wells IV Including directness, self-definition and why impostor syndrome is a...
Hey friend – Rob here. Do you worry about things? Or at all? My suspicion is that you worry far too much about everything. But don't worry, so do i. I think it's part of what makes strategists minimally good at the job. We are always wondering what else we might be missing. It's not a point of advantage, but it's definitely a point of parity. Worrying means we don't take anything for granted. And that's the first ingredient you need to challenge preconceptions about a problem. However. As you...